We hate spam!
We will not sell, rent, exchange or give your email address to anyone ever!
At Frog Hollow Catering our only wish is to be able to contact you in the event that we think we have something that might be of interest to you.
In this Policy the use of ‘we’, ‘us’ and ‘our’ refer solely to Frog Hollow Catering.
We do not disclose your contact information to any third parties either here in the UK or anywhere else Worldwide. It is not used for anything other than for order processing, delivery and customer service or feedback purposes. We are totally committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
Cookies: These are used to enhance your experience on this shopping site and to keep track of the contents of your shopping cart. They are also used after you have logged on as part of that process. You will be asked to consent to the use of ‘Cookies’ in accordance with the Terms of this Policy.
Data collected by this website is used to:
- Take and fulfil customer orders
- Administer and enhance the site and service
- Only disclose information to third-parties for goods delivery and customer service or feedback purposes.
We may send you follow-up emails and newsletters from time to time, however you may opt out of receiving such emails by using the unsubscribe link at the bottom of any such email.
If you require any amendments to be made to your details you should contact the Data Protection Officer as detailed below and we will ensure your information is amended.
Should you wish for your data to be deleted and not be held by Frog Hollow Catering then please use the contact details as below for the Data Protection Officer of Frog Hollow Catering and all your details will be deleted from our database.
Updating of this Policy: It may be necessary from time to time to update this Policy and I would suggest that you read it to ensure that you are aware of any revisions.
We confirm that we will do our utmost to ensure that all our systems are kept and maintained in the most secure way possible and as a result any information you provide us with is also protected.
Our Details: Our website is owned by Frog Hollow Catering and is managed by Kate Coote Limited. Kate Coote Limited is registered in England and Wales under registration number 10766120 and their registered office is at Barttelot Court, Barttelot Road, Horsham, West Sussex, RH12 1DQ, UK
Payment Security
All of our online transactions are either processed securely by our merchant service provider Worldpay or by Paypal. Your credit card number will be encrypted when your order is placed using SSL encryption software. Our merchant provider then informs us, via the encryption system, the outcome of that transaction.
We cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.
Telephone Orders
We do not store any credit or debit card details after your telephone order has been placed. Once used for the purpose of processing your order all financial details are destroyed.
The Data Protection Officer for Frog Hollow Catering is Charlotte Markham and can be contacted by email at: charlotte@froghollowcatering.com
